Words Matter

Talk may be cheap, but good communication supports healthy relationships in our families, effective workplaces, successful community organizations, and our democratic form of government. Sadly, when words are chosen poorly, or misused, or even abused, we all suffer.

When is it OK to call local officials criminals?

Recently, an online posting asked this question: "is destruction without vote to historic Owosso landmark a crime?" and went on to suggest that local officials acted illegally in allowing for the demolition of Holman Pool. Now, my purpose here is not to review the demise of this 50 year old recreational facility that was no longer financially viable to operate, maintain, or even renovate. Nor do I want to discuss the profound nature of a legal designation on the National Register of Historic Places (e.g Curwood Castle) and the unsupportable assertion that an old pool is such a landmark. Nor do I want to enter into a long explanation of the legislative role of the City Council versus the administrative role of the City Manager (the former is responsible for policy and budget, the latter for operations; in this case the budget clearly calls for pool demolition). Nor do I want to discredit any community member that has worked hard to provide for aquatic recreation in Owosso, for I hope they continue their efforts.

Rather, I want to make a point about public discourse in the process of government at all levels. Democracy depends on getting the best information, hearing the best policy proposals, and seeking the best solutions. Being open to public input, and allowing for public debate including vigorous argument, are essential to this process. I would go so far as to say that we need criticism, at least when founded on fact or an honest difference on policy direction. However, political debate at the national, state, and sadly even the local level has degenerated to name calling, the negative painting of an opponent's view, and harsh criticism of difficult decisions. Labeling someone a criminal (or a Communist, or a Nazi) is not likely to lead to reasonable debate and effective problem solving.

Complex Problems Require Trust to Resolve

It's not that such personal attacks sting, the issue of concern is what ad hominem arguments do to the ability of deliberative bodies to solve problems. Despite how the media and some political operatives behave, many of the problems facing representative government bodies cannot be reduced to a simple black-and-white, right-or-wrong definition. Issues like Holman Pool involve difficult fiscal decisions, regulatory requirements, and strong personal attachments. Other issues have unclear legal boundaries (e.g. medical marijuana) , or involve people's interpretation of their personal rights and responsibilities to neighbors (e.g. burning). Sorting through these complex issues requires a public body like the City Council to ask questions, try out potential solutions, and listen with an open-mind to various viewpoints. When someone has been calling you names, it is hard to engage in the give and take required to identify a solution that accommodates all points of view.

When faced with complex issues, as an elected official I have to trust that my fellow councilmembers, the media, and the public are willing to listen to a variety of ideas, fairly praise or criticize them, and suggest alternatives. However, solutions to complex problems tend to be complex as well, and opponents now quickly find a narrow angle of attack and exploit it. Take Holman Pool, rather than accepting the work of engineers and the careful recommendation of two different citizen committees headed up by a pool champion (Gary Martenis), opponents prefer to say the Council is anti-children and that City staff are engaging in illegal actions. Such attacks gain more comments on an online forum than a discussion of the decay of pipes or a cost-benefit analysis of aquatic recreation options, but they don't help democratic bodies make good decisions.

As an elected official criticized in this fashion, one can either fight back (and this makes you look combative and mean) or you can choose not to respond (and then appear snobbish or dismissive). What you would like to do is engage in a discussion, share some mutual education, and seek out common ground solutions. However, to do so, you have to trust you won't be attacked or called names. Without this trust, you can't communicate. If you can't communicate, you can't understand other viewpoints. If you can't understand, you can't change.

A Local, State, and National Problem

Perhaps I shouldn't complain, because the local attacks are minor compared to what occurs on the state and federal level. During the national health care debate, some opponents of the President's proposals were quick to label him a socialist, even though his plan depends on the private health care industry. It is valid to oppose to President Obama's initiative, but unfair and unhelpful to depict him as Adolph Hitler. Likewise at the state level, when Governor Rick Snyder supported new provisions to strengthen the role of Emergency Financial Managers he came under fierce personal attack. One law professor (!) even compared our popularly elected Governor with the despot King George III. Maybe such attacks garner media attention and campaign donations (or why else do they persist?), but it sure makes it hard for differing political parties to come together on the next difficult policy issues (witness the current name-calling and fear-mongering on Medicare reform).

Words Matter

Perhaps our democratic system is broken, though I hope not. Perhaps people feel so disenfranchised that they feel they have nothing to lose, or can't get any attention, unless they resort to screaming, derogatory personal comments, or outrageous claims. Fortunately, my experience in Owosso is that most people want to trust one another, find the good, and support solutions to the problems facing the community. However, one or two misplaced words can turn a conversation into an argument, corrode public trust, and lead to democratic paralysis. On the other hand, starting conversations with a question, listening to the full answer, and saying a few words of respect or even kindness can strengthen the relationships we all depend on.